Front Desk & Reception Skills

Course Overview

What You Will Learn

Front office communication, records, visitor handling, calls and basic computer skills.

3 months

1 semester(s)

Certificate

Syllabus

Semester 1 — Typing / Office BasicsFDR-S11
Theory 60 + Practical 40

Semester 1 — Communication SkillsFDR-S12
Theory 60 + Practical 40

Semester 1 — Digital DocumentationFDR-S13
Theory 60 + Practical 40

Semester 1 — Practical Office WorkFDR-S14
Theory 60 + Practical 40

Digital Learning

Orientation & Fundamentals
Course orientation, terminology, concepts and essential foundation skills.

Core Practical Skills
Step-by-step practical work, exercises and guided lab activities.

Applied Practice & Assessment
Projects, assignments, practice questions and assessment preparation.